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Frequently Asked Questions
Here you can find answers to some frequently asked questions. If your question is not listed here please send us an email to [email protected]. We are happy to help you!
When will the next Maganda Box be sent?
We will start packing and shipping the bag around the 30th day each month. You will receive an email confirmation with the tracking code once your bag has been shipped.
I subscribed this month, which Maganda Box will I receive?
If you subscribe in February the first bag you will receive will be the February Maganda Box, and if you subscribe in March you will receive the March Maganda Box and so on.
When will I get my Maganda Box?
After your bag has been shipped the delivery time is usually around 2 weeks. You can track the shipment using the tracking number sent to you by email.
How can I track my Maganda Box?
After your bag has been shipped, you will receive a shipping confirmation message and a tracking number by email. You can use that number to check where your bag is located. You can track your package using USPS.com
How can I cancel my subscription?
You can cancel your subscription easily any time by either logging into your Maganda Box account. Please note that if you have already paid for the next Maganda Box and it has been shipped, we cannot provide a refund
Do you provide allergy information?
Unfortunately we do not offer customization for our boxes.
However, we do focus more on allergies. We ask you in the beginning before signing up your allergies so that we can make sure that we do not add any items in to your bag. We will personally go out and make sure that you will not have an allergic reaction to anything in the bag.
If you have more questions we are happy to help you! Just send us an email to [email protected]
Here you can find answers to some frequently asked questions. If your question is not listed here please send us an email to [email protected]. We are happy to help you!
When will the next Maganda Box be sent?
We will start packing and shipping the bag around the 30th day each month. You will receive an email confirmation with the tracking code once your bag has been shipped.
I subscribed this month, which Maganda Box will I receive?
If you subscribe in February the first bag you will receive will be the February Maganda Box, and if you subscribe in March you will receive the March Maganda Box and so on.
When will I get my Maganda Box?
After your bag has been shipped the delivery time is usually around 2 weeks. You can track the shipment using the tracking number sent to you by email.
How can I track my Maganda Box?
After your bag has been shipped, you will receive a shipping confirmation message and a tracking number by email. You can use that number to check where your bag is located. You can track your package using USPS.com
How can I cancel my subscription?
You can cancel your subscription easily any time by either logging into your Maganda Box account. Please note that if you have already paid for the next Maganda Box and it has been shipped, we cannot provide a refund
Do you provide allergy information?
Unfortunately we do not offer customization for our boxes.
However, we do focus more on allergies. We ask you in the beginning before signing up your allergies so that we can make sure that we do not add any items in to your bag. We will personally go out and make sure that you will not have an allergic reaction to anything in the bag.
If you have more questions we are happy to help you! Just send us an email to [email protected]